Mandarin Oriental Savoy, Zurich is looking for a Sales Executive to join our Sales Team!

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. 

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Savoy, Zurich is located in the heart of the Old Town, in the main business center, close to the city's leisure attractions and just a short walk from the shores of Lake Zurich. The Mandarin Oriental Savoy, Zurich has 80 guest rooms and suites and three dining venues, including an all-day dining restaurant, a specialty restaurant and a lobby lounge. The hotel is ideal for meetings and events with its newly renovated event facilities, including a grand historic ballroom.

About the job

Based at the Mandarin Oriental Savoy, Zurich within the Sales Department, the Sales Executive provides administrative support to the Sales Team, ensuring smooth operations and efficient coordination. The Sales Executive reports to the Director of Sales.

As Sales Executive, you will be responsible for the following duties:

• Oversee the efficient administration and operational processes within the Sales & Marketing department, ensuring effective communication across the team.
• Collaborate with the Director of Sales to assess and evaluate new business opportunities.
• Qualify and assess corporate contract requests (RFPs).
• Conduct property tours for prospective clients and partners.
• Maintain comprehensive client files and ensure timely updates to all systems, including price lists, proposal forms, menus, and other essential documents.
• Develop and present statistics, reports, and presentations to support sales and marketing initiatives.

As Sales Executive, we expect from you:

• Completed vocational training in the hospitality industry or relevant specialized studies
• Previous experience in Sales is required for this role
• Previous experience in a luxury hotel environment would be an advantage
• Must be excellent in using computer and well versed in all computer applications
• Charming and outgoing with excellent interpersonal skills for both external and internal customers
• Ability to work under pressure
• Positive attitude and good communicator
• Effective time management, communication and presentation skills
• Flexibility to respond to a range of different work situations
• Excellent knowledge of German and English. Further foreign language skills are an advantage
• The successful candidate must already be eligible to work in Switzerland

Our commitment to you:

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Swiss Deluxe Rates.

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