Introduction

Work at Schweizerhof Zermatt

Zermatt is more than a destination. It is a lifestyle. A place where nature, sport, international guests and unforgettable experiences come together every single day. And at Schweizerhof Zermatt, this energy is everywhere.

Working here means becoming part of a young, passionate and international team that is shaping the future of mountain hospitality. We believe in personality, creativity and people who bring their own spark. Whether in the kitchen, service, spa, front office or behind the scenes, every team member contributes to creating moments that guests remember long after they leave.

Expect an inspiring workplace in the middle of the Swiss Alps, real team spirit, exciting career opportunities and the support of the Michel Reybier Hospitality network. Life in Zermatt comes with breathtaking nature, outdoor adventures all year round and a unique atmosphere unlike anywhere else.

Unconventional. Vibrant. Creative. Surprising. Alive.

This is Schweizerhof Zermatt.

And this could be your next adventure.

Your main tasks

• ​​​​​Perform massages and full body treatments
• Actively participate in the sale of treatments and products, i.e. actively advise and explain the spa offer
• Independent, calm and concentrated work
• Responsible for the cleanliness and hygiene of the own treatment room after each treatment and the entire spa
• Guest care and catering
• Compliance with LQA standards
• Attend the Nescens seasonal training and adhere to Nescens' service and retail procedures throughout the season
• A clear understanding of the treatment and product philosophy of our main partner Nescens, in order to present the brand to our customers with a high level of professionalism
• If necessary, cash register accounting
• Dealing with MS Office (Word, Excel, Outlook)
• Billing of the individual guest
• Receive telephone enquiries and provide information

Your profile

• You hold a diploma from a hotel management school / EFZ as a hotel specialist / BTS in Hospitality.
• You have 1 to 3 years of professional experience in a similar position, acquired specifically in a spa within the luxury hotel sector.
• You are fluent English; an additional language is an advantage.
• Excellent computer skills are essential.
• Knowledge of Spabooker is an advantage.
• Flexible, resilient, trustworthy, ready for action, team player
• Responsible, punctual, committed, stress-resistant, able to concentrate

Benefits

• Interesting and varied work environment

• Open and dynamic company structure with modern employment conditions

• Team-oriented leadership style with freedom for ideas and creativity

• Opportunities for development and further training

• Attractive location in the heart of Zermatt

• Possibility to rent accommodation in one of our staff houses, centrally located in Zermatt or Täsch

• Access to a private fitness room and a variety of sports activities in Zermatt

• Use of our pool during designated swimming times for employees

• Professional development opportunities through our training and development programs, including access to courses offered by Ritzy

• Discounts on seasonal or annual mountain lift passes with the Zermatt Residents' Card

• Staff Rate Programme across all Small Luxury Hotels of the World

• Opportunities for operational mobility: we support employees seeking seasonal work outside of Zermatt by offering internships in our MRH hotels

Contact

Think you've got what it takes to help shape the most exciting hotel experience in the Alps? Let's talk. Drop us your CV with photo and work references at:

Hotel Schweizerhof Zermatt Bahnhofstrasse 5 3920 Zermatt

careers-zermatt@michelreybier.com www.schweizerhofzermatt.ch