An Exhilarating Opportunity

Looking to be a part of an award-winning team that leads at the forefront of F&B innovation? We have the perfect opportunity currently available for a dynamic personality focused on delivering first-of-its-class gastronomic experiences at FIVE Hotels and Resorts, dare-to-be-different destinations that capture the glamour and vibe of Dubai and Zurich.

FIVE’s exciting new project, FIVE Zurich, which opened on 30th June 2022, is a newly revamped lifestyle hotel and Swiss hotspot that has previously been visited by the likes of Rihanna, Freddy Mercury, Grace Jones and Muhammad Ali as regular guests. Set to be a huge success, overlooking the city center from Zurich’s stunning Uetliberg plateau, this property is home to 87 suites and rooms as well as 7 award-winning and new culinary concepts centered around FIVE’s hallmark musical stylings. The new FIVE hotel in Zurich seamlessly unites the very best of Swiss hospitality with FIVE’s characteristic flair for exceptionally indulgent experiences for guests from the city and international visitors alike.

So, stay tuned!

Our F&B Team are the final piece of the puzzle, they are cultured yet trendy personalities with an intuitive ability to anticipate colleagues’ needs by being in the right place at the right time and delivering a hospitality experience that goes above and beyond - crafting experiences for our team members that last a lifetime.

As host/hostess you will join a committed F&B team driven with the intent of delivering ‘FIVE-star’ guest experiences to an international diaspora.

As our ideal candidate, you have proven experience in a highly active environment. Your organisational, communication, and leadership skills are second to none and you enjoy developing solutions that push groundbreaking boundaries.

You’ll work closely with the management team to develop constantly evolving service goals.

Key Responsibilities

• Be passionate about maintaining a service standard that embraces time as the ‘new’ luxury and therefore deliver ‘FIVE-style’ service in a timely manner to the highest level of expectation - all while having fun with the FIVE Vibe!
• Support the smooth running of the Venue, where all aspects of the guest’s Food & Beverage service experience are considered ‘FIVE-star’ all the way!
• Work as part of a team that maximizes guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
• Thorough knowledge of all of FIVE’s venues, menus, events, and assorted guest offerings to assist guests at every opportunity
• Take ownership of guest concerns, requests, and act decisively to ensure guest approval.
• Always be aware of guest preferences and assist in compiling guest history to offer a unique and personalized service, always
• Ability to aptly process billing and related payments and adhere to all established control procedures for the same

What We’re Looking For

• Hands-on approach with a ‘can-do!’ work attitude
• Willingness to work at night (evening and night shifts, Friday & Saturday night)
• Commitment to delivering exceptional guest services with a passion.
• Ability to find creative solutions while taking ownership for all duties and tasks assigned
• Teamwork-oriented
• Positive, proactive outlook, hardworking and outgoing personality - and a fun-to-work-with energy at all times!
• Previous Hostess experience is an asset
• Swiss work permit holder or EU ID / Passport holder
• Good English communication skills and German minimum level B1
• Strong working knowledge of industry regulations

Rewards At Work! Benefits For Life!

• Live the exciting FIVE Life
• Attractive incentive schemes
• Rapid career advancement 
• Team-spirited colleagues

Data Protection

By providing your Personal Data, you consent to collecting and processing your personal data as necessary for processing your job application and to comply with Legal Obligations. This data may include your name, address, email address, telephone number, and other information necessary to provide these services. Your personal data will only be used to provide such services and will be stored securely. Please review our Privacy Policy published on our website for details on your rights and how we process and protect your data.