Introduction

We want to be the best in Zermatt...

As a member of The Leading Hotels of the World, the Mont Cervin Palace combines the finest Swiss hotel tradition with the comfort of a modern luxury hotel. Our credo — “doing good for our guests” and “hospitality by heart” — is something we live by as a team. Be a part of it!

To strengthen our team, we are looking for motivated employees for the upcoming winter season 2025/26. Apply now!

Your tasks

• Looking after our guests throughout their entire stay
• Providing professional advice and serving as the main contact person for all wishes and needs
• Organizing all reservations — from restaurants to transportation
• Monitoring mail circulation and being responsible for the call center

Your profile

• Confident language skills in German, English, and French
• Friendliness, helpfulness, reliability, and punctuality
• Quick and flexible actions combined with pleasant manners
• A discreet, attentive, understanding, resilient, and honest personality
• Excellent interaction with guests and locals, along with good general knowledge
• Good knowledge of Zermatt, the region, Valais, and Switzerland is an advantage

Benefits

• The possibility to rent accommodation in one of our staff houses, centrally located in Zermatt or Täsch
• Employee, Family & Friends room rates and various discounts (for example, in the many restaurants of the MRH-Zermatt SA hotels)
• Access to a fitness room for our employees, as well as a wide range of sports activities in Zermatt
• Access to our pool area during staff swimming hours
• A development program gives you access to various training courses, such as those offered by the Ritzy company
• Discounts on seasonal or annual ski lift passes with the Zermatt resident card
• For employees who do not wish or are unable to work both the winter and summer seasons in Zermatt, we offer support — together with our partner hotels — in finding a complementary position

Contact

Interested?!

Then we look forward to receiving your detailed written application, including references and copies of certificates! If you have any questions or need further information, we will be happy to assist you.