Zermatt, the Matterhorn, and a guest experience that starts the moment someone walks through our door. At Schweizerhof, Rooms Division is where first and last impressions are made, and we take both seriously. From a seamless check-in to a perfectly turned room, every touchpoint reflects who we are: modern, warm, and anything but ordinary. We're looking for passionate hospitality professionals to join the team for the upcoming winter season 2024/25. If you have an eye for detail, a genuine love for people, and the drive to deliver excellence in one of the most iconic hotels in the Alps, we'd love to hear from you.
Sales conversations, acceptance and processing of written and telephone reservations
Correspondence in German/French/English
Advising guests regarding prices and categories
Creating and keeping reservations up to date
Preparing offers, confirmations, etc. in German/French/English
Monitoring provisional bookings and following up accordingly
Checking correspondence and filing
Maintaining and updating guest records
Managing the Channel Manager (availability and rate updates)
Acting as deputy for the Revenue & Reservation Manager in their absence
Professional experience in a similar establishment, either domestically or abroad
Good spoken and written skills in German, English, and French
Team spirit, flexibility, resilience, and a strong sense of responsibility
Ability to work in an organized manner even in hectic situations
Interesting and varied work environment
Open and dynamic company structure with modern employment conditions
Team-oriented leadership style with freedom for ideas and creativity
Opportunities for development and further training
Attractive location in the heart of Zermatt
Possibility to rent accommodation in one of our staff houses, centrally located in Zermatt or Täsch
Access to a private fitness room and a variety of sports activities in Zermatt
Use of our pool during designated swimming times for employees
Professional development opportunities through our training and development programs, including access to courses offered by Ritzy
Discounts on seasonal or annual mountain lift passes with the Zermatt Residents' Card
Opportunities for operational mobility: we support employees seeking seasonal work outside of Zermatt by offering internships in our MRH hotels
Think you've got what it takes to help shape the most exciting hotel experience in the Alps? Let's talk. Drop us your CV with photo and work references at:
Hotel Schweizerhof Zermatt Bahnhofstrasse 5 3920 Zermatt
careers-zermatt@michelreybier.com www.schweizerhofzermatt.ch
As part of Michel Reybier Hospitality, the Schweizerhof Zermatt is one of the pioneers of a different vision of hospitality, marking the beginning of a completely new story. An avant-garde concept in the renowned mountain resort of Zermatt, nestled in the Swiss Alps. From old to new… The Schweizerhof Zermatt, a member of Small Luxury Hotels of the World, now stands as an exquisite mountain hotel with 95 rooms, representing a modern, contemporary lifestyle – Urban Deluxe Skiing par excellence. Only the Matterhorn remains unchanged, rising proudly to 4,478 meters…
The F&B offering includes La Muña (Peruvian-Japanese fusion cuisine), Schweizerhof KITCHEN (barbecue, pizza, and international dishes), The Cheese Factory (traditional Swiss cheese specialties), a spacious smoking lounge, and a cocktail bar. Guests are also delighted by the extensive spa and enjoy personalized services such as the Kids Club and the in-house ski rental service.
Working at Hotel Schweizerhof Zermatt
Working in one of the most legendary mountain destinations in the world? Surrounded by sports, nature, and relaxation, you’ll create memories that last a lifetime. At the Schweizerhof Zermatt, you’ll not only work in an innovative, modern design & lifestyle hotel, but also benefit from numerous advantages within and around the hotel. Become part of the Schweizerhof family and help us write the next chapter of this iconic hotel’s story.
In our hotel, you can expect an international working environment, where you can build valuable connections and benefit from the Michel Reybier Hospitality network as a whole.
Unconventional. Different. Smart. Surprising. Vibrant.
That’s what defines the new, unique Schweizerhof Zermatt!
Be part of it!
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