Introduction

Join our Revenue team

Michel Reybier Hospitality is looking for a talented and commercially minded Cluster Revenue Analyst to support the revenue performance of our exceptional hotel portfolio in Zermatt.

Ideally based in Zermatt, at the heart of our hotel operations, the position may also be based in Zurich for the right candidate.

This is an exciting opportunity for an analytical hospitality professional who enjoys turning data into commercial insights and wants to contribute directly to pricing, forecasting, distribution and revenue strategy across a multi-property luxury hotel environment.

Main Tasks

Your mission

As Cluster Revenue Analyst, you will contribute to maximizing rooms revenue, profitability and market share across the MRH Zermatt hotel portfolio.

Working closely with Revenue Management, Reservations, Sales, Marketing, Finance and Hotel Operations, you will analyse business performance, market trends and demand patterns and translate these insights into clear commercial recommendations.

You will play an active role in supporting both day-to-day revenue decisions and the longer-term commercial strategy of our hotels.

Your key responsibilities

In this role, you will:

• Support and implement short-, medium- and long-term revenue strategies across the assigned hotels.
• Analyse demand, booking pace, pick-up, occupancy, ADR, RevPAR, revenue and market share performance.
• Monitor competitor pricing, market trends and changing demand patterns.
• Optimize pricing, inventory and restrictions to maximize revenue and profitability.
• Identify revenue opportunities, potential risks and areas requiring corrective action.
• Prepare regular forecasts, demand analyses and revenue performance reports.
• Support the annual budgeting and business planning processes.
• Monitor actual performance against forecasts and budgets.
• Analyse transient, group, wholesale and corporate business segments.
• Support the optimization of direct and indirect distribution channels.
• Monitor production across OTAs, GDS, wholesale and direct channels.
• Work with Duetto RMS, Protel PMS, STR and Lighthouse to support revenue analysis, market intelligence and competitive positioning.
• Ensure a high level of data accuracy and integrity across revenue management and reporting systems.
• Present findings and recommendations clearly to operational and management teams.
• Collaborate closely with the Distribution team and the wider commercial organization.

Your Profile

What we are looking for

You are analytical, curious and commercially driven, with a genuine interest in hospitality and revenue optimization. You are comfortable working with numbers but, equally importantly, know how to transform data into meaningful recommendations and actions.

You bring:

• Previous experience in Revenue Management, Reservations, Business Analysis or another commercial hospitality function, ideally within the luxury or upscale hotel sector.
• Strong analytical and numerical skills with excellent attention to detail.
• Good understanding of hotel KPIs including Occupancy, ADR, RevPAR, Pick-up, Pace and Revenue.
• Experience with hotel PMS, RMS, CRS, Channel Manager and/or Business Intelligence systems.
• Understanding of hotel distribution channels, including direct bookings, GDS, OTAs, wholesalers, tour operators and corporate business.
• Strong Microsoft Excel and reporting skills.
• Excellent organizational skills and the ability to manage priorities across several properties.
• A proactive, solution-oriented and collaborative approach.
• The ability to communicate complex analytical information in a clear and practical way.
• Fluency in English, both written and spoken.
• German and/or French would be a strong advantage; additional European languages are welcome.
• Experience within a multi-property or cluster environment would be an advantage.

• A degree, diploma or vocational qualification in Hospitality Management, Revenue Management, Business Administration, Finance, Economics or a related field is preferred. Additional training in Revenue Management, Data Analytics or Hospitality Management would be an asset.

Benefits

Why join Michel Reybier Hospitality?

This role offers the opportunity to work within a distinctive luxury hospitality environment and to contribute directly to the commercial performance of several renowned properties in one of Switzerland’s most iconic destinations.

You will work across multiple hotels and collaborate with operational and commercial teams, giving you broad exposure to the different dimensions of hotel revenue management.

At Michel Reybier Hospitality, we value initiative, autonomy, adaptability, collaboration, mutual respect, knowledge sharing and passion. We are looking for someone who shares these values and is motivated to grow within a dynamic, international hospitality environment.

Other Benefits:

• Central staff accommodation in the heart of Zermatt and Täsch.
• Staff, family & friends room rates and other benefits (for example, in the numerous restaurants of the MRH-Zermatt SA hotels)
• A fitness room is available for our employees, as well as a wide range of sports activities in Zermatt
• Access to our pool area during dedicated staff swimming hours
• Through a development programme, you have access to various courses, for example those offered by Ritzy
• Discounts on seasonal or annual cable car passes with the Zermatt resident card

Contact

Ready for your next challenge?

If you are passionate about hospitality, enjoy working with data and commercial strategy, and would like to contribute to the revenue performance of a unique luxury hotel portfolio, we would be delighted to hear from you.